1 . Frequently asked questions.
1.1 Where are your store locations and what are your store hours?
Click HERE for store hours and locations. Store hours may vary store to store.
1.2 Do I have to make an appointment?
No. Walk-ins are very much welcomed and appointments are optional. You can make an appointment HERE.
1.3 When ordering a bra, should I use the US or UK size?
Our UK brands will always be marked with a label that says ***UK SIZING under the description.
1.4 Do you keep my purchase history, including my size, on file?
Yes. If you've shopped with Allure in the last four years, we will have your information on file.
1.5 Can I place an order over the phone?
Yes. HERE is a list of store locations and phone numbers.
1.6 What is your return policy?
Online Purchases: Allure offers a full refund or exchange for all unworn garments. All of the merchandise must have the tags intact. All panties and sale or clearance items are final and cannot be returned.
In Store Purchases: Allure offers a product exchange or store credit within 14 days of purchase for unworn, originally tagged merchandise. We do not provide cash or credit card refunds, no exceptions. All panties and sale or clearance items are final and cannot be returned.
At Allure, We want you to be 100% satisfied with your purchase. If you have any further questions or concerns, please call the number above or the store where you made your original purchase. You can also fill out the form to your right.
We appreciate your business and continued support!
1.7 Is Allure currently hiring?
Yes! Allure is always looking for hard working dedicated full and part-time candidates in our Minnesota, Texas and Wisconsin Districts. Find out more and apply online HERE!
1.8 Do you carry nursing bras?
Yes. Allure carries a small but well tested and loved line of nursing bras HERE or in stores.
1.9 Does Allure carry sports bras?
Yes. Allure carries a wonderful selection of sports bras HERE as well as an even better selection in stores.
1.10 Does Allure carry racerback bras?
Yes. Allure carries a few true racerback bras as well as bras that can convert via a "J" hook.
1.11 Does Allure have any sales or promotions?
Yes. While we sometimes display coupons or promotions on our website, most of our promotions and sales are sent directly to Allure subscribers via email or text. You can join our newsletter HERE!
1.12 Have another question or concern?
Please fill out the contact us form to your right or call the store nearest you. Thank you!